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1. Introduction 1.1 Swedemount Member is a loyalty program under Swedemount Sportswear & Fashion AB. As a member, you have the opportunity to receive benefits. 1.2 We have created Swedemount Member to reward and facilitate the experience for our most loyal customers. By analyzing your purchases as a member, we will be able to tailor offers to relevant products and benefits. 1.3 These membership terms apply between you as a private individual and Swedemount Sportswear & Fashion AB, corporate identity number 556437-2521, Box 125, 457 02 GREBBESTAD, Sweden. By registering as a member of Swedemount Member, you consent to us processing your personal data in accordance with these membership terms and our Privacy Policy. 1.4 The membership terms may be updated. In the event of major changes to our membership terms, we will send the updated terms to your registered email address. If you do not accept our changes, you always have the right to terminate your membership in Swedemount Member.
2. The Membership 2.1 Becoming a member of Swedemount Member is free of charge, and you must be at least 18 years old. Your membership becomes effective as soon as you have accepted our membership terms. If you have several different membership accounts, we reserve the right to merge them into one account. Only private individuals can apply for membership in the customer club. 2.2 To take advantage of offers from Swedemount, you need to log in to "My Pages" online. The membership is personal and cannot be transferred. 2.3 Swedemount reserves the right to deny membership if the person has previously been suspended or blocked in accordance with section 6.3.
3. My Pages 3.1 When you become a member of Swedemount Member, you will have the opportunity to use our services in a more advantageous way. On "My Pages" you can, for example:
View and change your personal data
View your purchases
View your personal offers
Choose communication methods, i.e., how you want to receive communication and offers from us 3.2 In order for you to be able to create a user account and take part in the benefits we offer, we need to process your personal data in accordance with our Privacy Policy.
4. Your Membership Benefits 4.1 Unique offers and discounts 4.1.1 To be able to give you unique offers and discounts, we need to process your personal data in the form of name, contact details (email and mobile number), your purchase history, stated interests, and click history (e.g., products you have clicked on, articles you have read on our website, or if you have acted on Swedemount ads on social media). The processing of this data is necessary for us to be able to improve the discounts you receive as a member and to be able to give you personalized offers. 4.1.2 Based on your data, we perform analyses that may result in you being sorted into a customer group (so-called customer segment) or receiving a unique member profile. The analysis forms the basis for your personal offers and adapted benefits. For example, you may receive extra good offers on products that we think you will like. Different members may therefore receive different offers and discounts.
4.2 Digital mailings 4.2.1 As a member, you also receive our newsletter via digital distribution. Digital mailings can take the form of email, SMS, or targeted ads on social media. To be able to offer this, we need to process personal data such as mobile number, email, and purchase history. Your data is needed so that we can communicate with you and offer you personal offers and adapted benefits. Read more about personal offers under section 4.
5. Our Communication 5.1 So that you can take part in your benefits and receive information about your membership or other exciting things happening with us, you will receive communication from us in various channels. This can be via email, SMS, postal mailings, social media, or other similar channels. On "My Pages", you can choose yourself in which channel you want to receive our communication. For this purpose, we will therefore process your personal data. Which personal data we process depends on which channel you have chosen for our communication.
6. Term of Agreement and Termination of Membership 6.1 These terms enter into force in connection with you registering as a member and apply until further notice. 6.2 If you terminate your membership or if Swedemount terminates your membership in accordance with section 6.3, you lose the services associated with the membership. 6.3 Swedemount reserves the right to unilaterally block or exclude a member without prior notice. This applies in the event of misuse, inactivity for more than 36 months, breach of these membership terms, fraud, and other similar events or behaviors.
7. Limitation of Liability 7.1 Swedemount is not liable for losses or damages due to technical errors, reduced functions, or other similar errors related to your membership in Swedemount Member. This does not apply to liability that cannot be excluded under mandatory legislation.
8. Data Protection 8.1 Our processing of personal data 8.1.1 To be able to fulfill our obligations in these membership terms, we need to process your personal data. The way in which we need to process your personal data is stated in these membership terms. If you want to read more, more detailed information about our processing of personal data can be found in our Privacy Policy. 8.1.2 In the Privacy Policy, you can, among other things, read more about the purposes for which we use your personal data, which legal basis we support our processing on, which companies may have access to your personal data, how long we save your data, and complete information about your rights.
9.2 Your rights 9.2.1 When we process your personal data, we only do this if it is necessary to be able to fulfill our obligations to you as a member. It is important for us to always respect your privacy. We therefore want to draw your attention to some of your rights:
You can opt out of our direct marketing at any time.
You can terminate your membership at any time. 9.2.2 If you want to terminate your membership, we will remove the personal data linked to your membership. Even if you leave our membership, we may continue to process certain personal data about you when we are required to do so by law (e.g., transaction data under the Bookkeeping Act) or when we have compelling legitimate grounds to do so (e.g., when we process anonymous data for business development purposes).
10. Contact Us Do you have questions regarding Swedemount Member? You are always welcome to contact Swedemount Customer Service at: Email: [email protected] Phone: +46 525 44400 You can email us whenever you want. We answer your email within 48 hours on weekdays (excluding public holidays). You can call us on weekdays between 10:00–15:00. Certain deviations may occur. For example, on weekends and public holidays, you cannot reach us by phone. During major holidays and Black Week, there may be a somewhat delayed response time due to very high volume.
